Please note:

all shipping estimates on this page relate solely to shipping, and not order fulfilment.
All orders are subject to our 3 to 5 working day turnaround time before being shipped.

Standard shipping (Royal Mail)

This is the cheapest option available. It’s an untracked service, though typically it’s very fast. Often orders shipped with Royal Mail’s 1st Class service arrive the next working day but can take up to 3 working days to arrive (in the UK).

Delivery Estimates:

UK – 1 to 3 working days
EU – 3 to 5 working days
Everywhere else – 7 to 10 working days
Recorded Shipping (Royal Mail Signed For)
This is a proof of delivery service. In the UK orders are tracked on delivery, meaning once the parcel has been signed for the Royal Mail will have a record of who signed, and when. When shipped outside of the UK your parcel is tracked as it enters the shipping country as well as proof being obtained when it’s delivered.

Delivery Estimates:

UK – 1 to 3 working days
EU – 3 to 5 working days
Everywhere else – 7 to 10 working days
Courier Shipping (DPD Next Day)
This shipping method is tracked throughout its journey, and proof of delivery is obtained when delivered. The ‘next day’ service refers to the UK, where all parcels are delivered the next working day. Delivery estimates for other countries are slightly longer.

Detailed shipping costs

What happens if my order doesn’t arrive?
All delivery estimates are based on quotes supplied by the relevant courier, so they can’t be guaranteed by If your parcel is not delivered within the estimated window then it’s very likely there has been a delay in transit.

Royal Mail

If your order is shipped with either of the Royal Mail services we advise you wait 10 working days (UK shipping addresses) or 28 working days (any other shipping addresses) before contacting us. The Royal Mail will deem a parcel as lost if not delivered within these windows. Once deemed as lost we’ll be able to work with you to resolve the problem.


All orders shipped with DPD are fully trackable and we recommend you contact DPD with your tracking number if there are any issues for the quickest resolution. Though if you’d like our help you can let us know using the details below.

If you’d like some help tracking your order, or you need to report a missing parcel, you can get in touch with us by calling our office on 07816889976, through live chat, or by sending our customer service team an email